Cancellation Policy
We understand that life happens, and you may need to reschedule or cancel your cleaning appointment. To ensure fairness to both our team and other clients, we ask that all cancellations or rescheduling requests be made at least 24 hours before your scheduled service time.
Late Cancellations & Fees:
Cancellations made less than 24 hours before the appointment will be subject to a cancellation fee of 50% of the total service cost.
Same-day cancellations or no-shows (when our team arrives and cannot access the property) will be charged 100% of the service cost.
How to Cancel or Reschedule:
To cancel or reschedule your appointment, please refer to your initial confirmation email, or contact us directly via phone, email, or the submission form.
Thank you for your understanding and cooperation!